FAQ
PRINT CLUB
SHIPPING DATE/ WAIT TIME/TRACKING Please allow 7 days for delivery within Australia and 21 day from the date of shipment. There is no tracking provided with any of the mailed items for print club
CHANGE ADDRESS/EMAIL/BILLING DETAILS You can manage your subscription using this link
SIGN UP PERIOD the cut of / month for receiving a print within the same month is the 15th. If you sign up after this date you will receive your first print the following month. It will take a little bit of time to regulate but you will receive a print for every corresponding transaction
CATCH UP ON PREVIOUS PRINTS You can catch up on previous months here. These prints ship at the end of each month, at the same time as the regular Print Club mailing. They ship in separate envelopes from the regular mailing, so expect multiple items in your mail! If they do not arrive at the same time, please allow a few days. If you would like to purchase the previous years collection, click here
GENERAL
PRIVACY POLICY Your data is only used for internal marketing purposes and will never be sold to outside sources.
RETURN POLICY All sales are final. Prints are made to order, so Maura is unable to accept returns, exchanges or cancellations.
PROCESSING TIME Art Prints are printed on demand and take up to 7-9 days to be printed and shipped. You will recieve tracking once your order has shipped. Originals are shipped within 1 week or as detailed on product page.
SHIPPING TIME Domestic orders are shipped via USPS and typically arrive within 4-5 business days. Please allow up to 21 days for international orders.
SECURE PAYMENT All payments are processed through software that complies with the PCI standards, uses HTTPS, and other security best practices.
DAMAGED ORDERS Ifyour order is damaged during transit or incorrect, please contact me at maurakspain@gmail.com with your name, order number, and photos of the damage or incorrect item. I’m happy to assist you!
SHIPPED PACKAGE DOES NOT ARRIVE If your tracking is displayed as delivered but your shipment has not arrived, please contact your local post office with the tracking number (find this in your shipping notification). Often packages are waiting for pickup at your nearest post office.
